Shipping policy

* All of our items ship from Montreal Canada, to anywhere in Canada, the U.S., and most of the world. Please contact us by email at contact@heirloomhats.com if your shipping destination is not listed. 

Most of our items ship within 2-5 business days.

*IMPORTANT*  We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches it's destination country. These charges must be paid by the recipient of the parcel. This applies only to international and U.S. orders.
 

In general, international shipments aren’t a problem, however, packages can get stuck at customs sometimes for days, sometimes longer. We apologize ahead of time for any delays caused by your item(s) being stuck at customs, as these are situations we have no control over.